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Trouble Shooting

🔧 Troubleshooting Guide

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Last updated 3 months ago

1️⃣ Connecting Issues

1.1 Twitter Connect Problem

If you fail to connect your twitter after connecting wallet, try the following steps to resolve the issue:

  • For Google Chrome, Microsoft Edge, and Mozilla Firefox

    1. Open your browser (Chrome, Edge, or Firefox).

    2. Right-click anywhere on the page and select Inspect (or press Cmd + Option + I on Mac or Ctrl + Shift + I on Windows).

    3. In the Developer Tools panel, click on the Application tab.

    4. In the left sidebar, under the Storage section, click Clear Storage.

    5. Click the "Clear site data" button to remove cached files, cookies, and other stored data.

    6. Reload the page by pressing Cmd + R (Mac) or Ctrl + R (Windows).

    This will fully clear your site data, helping to resolve any loading or connection issues. 🚀

1.2 MetaMask Loading Problem

If you're experiencing MetaMask loading issues, follow these steps:

  • For Google Chrome, Microsoft Edge

    1. Open your browser (Chrome, Edge, or Open your browser and click the three-dot menu in the top-right corner.).

    2. Select Extensions > Extensions Management.

    3. Find MetaMask in the list of installed extensions.

    4. Toggle the switch off to disable the extension.

    5. Wait for a few seconds, then toggle the switch back on to enable the extension again.

    6. Refresh the website where you're encountering the issue by pressing Cmd + R (Mac) or Ctrl + R (Windows).

This should restart your MetaMask extension. If the issue persists, try clearing your browser cache or updating MetaMask!

Still facing problems? Create a support ticket in the #support-ticket Discord channel, and our team will assist you! 🚀

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